Refund policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. If your return is accepted, we’ll schedule a pick up.

To start a return, you can contact us at hello@shopasquare.com

Please add below details while sending the email with subject as Return Request for Order [mention the order number]
1. Product name as mentioned in the order
2. Return Quantity
3. Return Reason
4. Product Image

Please note:
A return shipping charge of AED 20 will be deducted from your refund amount. This covers the return shipping cost and handling fee.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Unfortunately, we cannot accept returns on sale items or gift cards.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us.